DISQUS

Beta: Taking Web Services To The Office

  • Charlie Wood · 3 years ago

    > If you are building a company that is building or marketing a web

    > service focused on enterprises, we'd certainly like to hear from you.



    Hi, Fred! I'm building a company that is building web services focused on the enterprise. In fact, Spanning Salesforce v3.0 passed its presubmission review for publication in the AppExchange late this afternoon. More to come. Much more.



    Cheers,

    Charlie

  • JonPaul Checa · 3 years ago

    Hey Fred,



    I agree that information sharing and collaboration services will become more widely adopted by SMBs and enterprises in the near term. It's important to note McAfee's focus on knowledge management systems (btw, I think the report is great). People, including professionals, are able to create an immense amount of content. Today, it's no longer a hassle to create content because of all of the tools and services that are available. The Internet is now becoming focused on the distribution, accessibility, and organization of that content (e.g. RSS). So while SMBs and enterprises are getting ready to use Web 2.0 collaboration tools, they operate very differently than an individual consumer. Their use of new collaboration tools will require better methods/systems/applications of knowledge management.



    I think the way adoption progresses will be similar to how RSS became popular. We saw content from blogs and news sites easily accessible with RSS and, like many others, I had to start using a RSS reader to manage all of the feeds coming in. This is how I see business content moving, where everything gets created and accumulated and businesses will then need businesses to get better applications to access and view the content. One trend that helps validate this is online calendar sharing (iCal, Calendar rss, etc). We're seeing multiple sources and now multiple readers such as Google Calendar, Kiko, Planzo, Trumba, Yahoo Calendar, etc.



    In summary, Web 2.0 concepts are being adopted by businesses, but we have yet to see tools to better manage all of the information. It's all about productivity for the organization.



    I am starting a business that revolves around what I've said. My company is trying to revise the Intranet as it is a fundamental productivity tool for organizations, project teams, and groups. We believe there is an underserved market of organizations that need our service, and we're focusing on them for our pilot/launch strategy.

  • jim wilde · 3 years ago

    Hey Fred,



    We have been trying to apply these services to enterprises for the last two years. Our most recent client is in the process of deploying services for up to 200,000 employes. Another customer is deploying the services internally as well as externally for its one million small biz customer's.

  • Barrett · 3 years ago

    Just curious what impact SOX will have on adoption? How will companies balance this free flow of information and still be compliant.

  • Charlie Crystle · 3 years ago

    I'm surprised by this post. We've been integrating "web 2.0" web services for the past 2 years (like corporate blogging with workflow, both for internal and external blogging and for CMS), and there are a bunch of companies with corporate offerings. Microsoft and others with substantial corporate presence also have enabled rapid development of solutions bases on the approaches.



    Payment models are a different subject altogether.

  • Steve Goldstein · 3 years ago

    I would just add that a lot of technology that winds up in the enterprise gets started on Wall Street or stops off on Wall Street after starting in the military.

  • jasonascott · 3 years ago

    i agree web 2.0 apps are coming to the office - formally or informally. interesting that the public markets dont beleive that - all the folks who cover msf think the web 2.0 revolution ends attheconsumer, is taken up by salesforce andnetsuite in thesmb market and never touches the enterprise. i think they're wrong.



    microsoft says office already has all the functionality its users want, they just cant find it. exactly the point - the great thing about these consumer web 2.0 apps is that they are not heavy tech solutions, they are driven by consumer ease of use.



    we've been loking for a way to implement web 2.0 in our office environment (an asset mgmt firm). weve tried jotspot, delicious, feeds etc on and off but nothing really has taken yet as a complete office wide solution. sounds like we need to talk to the guys at insant information - great plug, as i just requested a demo! let us know what else you find out there...

  • Chris Herbert · 3 years ago

    Saw Nick Carr's recent post on Web2.0 at the enterprise level (although a little different than the small business level) that discusses Andrew McAfee's article in MIT Sloan Management Review. I'm not if this article spurned Fred to post but thought it might be interesting to others.



    Sorry, but can't post the URLs-- I thought Fred said links were the currency of the web. Just kidding, I realize you've got to fight comment spam. Thanks.

  • Foldera Simplifies Your Digita · 3 years ago

    Foldera Simplifies Your Digital Life



    These days, like many of you, my life is filled with electronic communications, whether that’s email, chat, collaborative project management, mobile messages, or other data sources. I’ve written about this in the past.



    On any given day, I spend hours on communications and between my work as Ideacodes, eHub, and personal communications, I pretty much live between a web browser, email client, and IM. Navigating these various spaces takes time, effort, and manual labor. Even with wikis, Basecamp’s efficiency in project management, iMail’s smart folders or Gmail’s labeling, I still find myself sorting and searching through multiple applications, browser windows, saving documents to project folders on my hard drive and then backed up to external drives.



    Foldera plans to change that.



    Max and I had the pleasure of meeting and chatting with Richard Lusk, Foldera’s CEO and founder, and Oliver Starr, Chief Mobility Officer, Director Business Development, and Corporate Blogger a couple of weeks ago. Since then, we’ve decided to work together and our company, Ideacodes, will be providing strategic design consulting on Foldera’s application and creating their corporate blog.



    imageRichard and Oliver came by our office Friday morning to talk about the project and to show us a private demo of the web application, which is still in stealth mode but will be debuting at next week’s O’Reilly’s ETech Conference.



    Foldera has truly created an innovative new web-based productivity suite which “inverts the sorting and filing paradigm,” allowing users to centralize communications based on context. The web application has a full feature set, including:



    Activity Folders

    - Instantly Organize your applications, teams, projects, and information



    Email

    - Email is automatically presorted and filed on a project by project basis



    Document Manager

    - File sharing with secure storage, version control and locking



    Task Manager

    - Task management, with assignment and tracking



    Calendar

    - Schedule events and share your Calendar with others



    Contact Manager

    - Organize personal and company contact directories



    Comments

    - Exchange ideas, make suggestions, and share information



    Instant Messenger

    - Conduct instant conversations



    Administration

    - Customizable to suit your workflow



    Sharing Manager

    - Share anything, everything or nothing at all



    One of the core concepts is that your communications can be organized by activity, so whether you’re a large company or an individual, Foldera can be customized to suit the way you naturally communicate and work.



    You create a dedicated Activity Folder for each distinct project or activity. Email, instant messaging, and all your other applications are now accessed from within this folder instead of their original disconnected and unstructured state. This organizational structure also keeps everything in context; for example, all your email conversations and instant message dialogs stay right inside that specific Activity Folder, so everything related to that project stays grouped together.



    Richard showed us how easy it was to send and receive email while inside an activity folder, as well as direct commenting on projects, and simple customization of permissions and preferences. You can see screenshots of each feature at the Foldera site, but here are a few key screens of the current application:



    image



    For the skeptics out there, I would reserve judgement until you’ve tried it! Foldera is a solid product, fully functional on both PC and Mac browsers, and extremely fast. In addition to the application itself, I’ve been impressed with Richard’s rapid and open discourse about Foldera on various blogs and in comment threads. Both Richard and Oliver are doing a great job approaching bloggers to promote and get feedback on the application and their enthusiasm and expertise shine through. Clearly, they’ve also impressed their investors, having raised $13 million since its launch and another $8.5 million after a reverse merger into an existing public company.



    See Max’s post, Foldera - Next Generation Communications.



    To read what others have said about Foldera:

    Two passionate companies (that are seeing huge adoption) by Robert Scoble

    Foldera: Never organize your inbox again by Mike Arrington at TechCrunch

    Foldera: 1 Million SignUps in 12 Days (later corrected to 400,000 signups) by Shel Israel

    Foldera, 400,000 downloads in 12 days? by Robert Sc

  • John Cowan · 3 years ago

    Aspects of web 2.0 are relevant for the enterprise, but not as you know web 2.0 today.



    The notion of translating much of what we find in the web 2.0 world (beyond the revolution in communication tools and post-sharing, etc) into enterprise applications is a bit absurd. Nearly everything that IS web 2.0 is *not* enterprise: Open Betas in full production environments, advertising-based revenue models, short gaps between development and production, fashionably sketchy QA, ad hoc support (if any at all), unannounced modifications, software for the greater good (yeah... whatever), no release structures, etc. What makes somthing uiniquely web 2.0 also makes it precisely non-enterprise.



    My opinion is that many Internet entrepreneurs are getting caught up in the hype of web 2.0. To me, it is important to keep in mind a few principles and acid tests of product and business development for the enterprise market:

    -Does your solution clearly alter a bottom line or generate new revenue for the enterprise?

    -Do you have the staying power to support an enterprise over the long haul? When your app fails - and it will at one point or another, just ask sf.com - do you understand what it takes to keep your enterprise client on its rails?

    -Can your enterprise client stake any or all of its operating profit on the strength of your system or application?

    -Do you have an entry strategy into the cut-throat world of corporate selling (or, like most web 2.0'ers, are you just going to build it and watch the traffic volumes climb until Google buys your IP?)?

    -Are you a mile wide and an inch deep or can you really position what you have to offer and embed it deep within a target vertical?



    If you haven't thought of these things, in my mind, you haven't really thought about Web 2.0 and the enterprise market. What makes companies like Salesforce.com successful is that they are *not* web 2.0 - they merely borrow certain web 2.0 concepts and advancements to offer up an enterprise solution.



    Herein lies the low hanging fruit for innovators: What of the web 2.0 world can you integrate into your solution or your design for a solution in order to give you a disruptive edge over the competition and a product that an enterprise vertical can truly benefit from?



    My partners and I are currently working on one unique response to this question. If you are interested in chatting, email or msn jdc@ibl.bm.

  • Brian Breslin · 3 years ago

    Fred,

    My company is building a suite of enterprise tools for SMB using web services and lots of the "web2.0" tools you talk about. I'd love to discuss the topic with you some more. breslin[at]infinimedia.com

  • alex · 3 years ago

    There is a difference between what developers mean by "web services" and the definition of your "web service"... nothing major, just an observation.